At Kelly® , we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Support Representative to work in Portsmouth, NH.

With us, it’s all about finding the job that’s just right.

Pay : $21-24 / hour

Shift : Monday-Friday 8 : 30a-5p

Weekly Pay

Why you should apply to be a Customer Support Representative :

• Join a premier company in the advertising industry.
• Work in a cutting-edge environment with a focus on innovation.
• Be part of a team that values customer satisfaction and success.
• Opportunity for growth and development in your career.

What’s a typical day as a Customer Support Representative? You’ll be :

• Forging meaningful connections with new customers, ensuring they're equipped and prepared for their product experience.
• Maintaining meticulous records within our CRM system, ensuring accuracy and completeness at all times.
• Proactively engaging with customers to gather any missing information vital for our CRM records.
• Delivering comprehensive post-sale training to empower partners in effectively promoting and utilizing the Cirrus product.
• Nurturing ongoing communication channels with new customers to guarantee their satisfaction and success post-purchase.
• Providing invaluable assistance to the tech support team, offering insights and solutions for software-related queries.
• Collecting customer feedback and relaying information to our development team to address bugs and introduce desired features.
• Conducting internal training sessions to familiarize employees with our proprietary software.
• Collaborating effectively with the sales team, lending support during sales calls and strategizing on customer acquisition approaches.

This job might be an outstanding fit if you :

• Have excellent communication and interpersonal skills.
• Are detail-oriented and have strong organizational abilities.
• Have experience with CRM systems and maintaining accurate records.
• Are proficient in providing training and support to customers.
• Have a strong problem-solving mindset and can handle customer inquiries with expertise.
• Are a team player and can collaborate effectively with different departments.
• Have a passion for continuous improvement and driving customer satisfaction.

What happens next :

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry even if this position doesn’t work out, you’re still in our network.

That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Support Representative today!

GRACE

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Last updated : 2024-05-18